When your heating system breaks down or you face a plumbing emergency, you need help fast. At 5 Star Heating & Renewable Energy Limited, we provide genuine 24/7 emergency callout services for both heating and plumbing throughout Cornwall – and we mean it. Unlike other companies who advertise 24/7 service but don't deliver, we're the only plumbing and heating company in Cornwall offering true round-the-clock emergency cover.
Why Choose Our Emergency Service?
Genuine 24/7 Availability
We're available every hour of every day, 365 days a year. When we say 24/7, we mean it – no answering machines, no waiting until Monday morning.
Rapid Response Time
We aim to reach you within 2 hours of your call, getting your heating and plumbing systems restored as quickly as possible.
No Booking Fees
Unlike many competitors, we don't charge booking fees for emergency callouts. You only pay for the work that's actually carried out.
Fully Qualified Engineers
All our engineers are Gas Safe registered and OFTEC qualified with over 25 years of combined experience in the industry.
Plumbing Emergency Services
Our emergency plumbing services cover all urgent situations that can't wait:
- Burst Pipes & Major Leaks – Immediate response to prevent water damage and flooding
- Blocked Drains & Toilets – Professional drain clearance and repairs
- No Water Supply – Mains water issues and supply restoration
- Tap & Valve Emergencies – Leaking or seized taps and isolation valves
- Toilet Breakdowns – Cistern repairs and complete toilet failures
- Pipe Repairs – Emergency pipe patching and permanent repairs
- Water Pressure Problems – Low pressure diagnostics and pump repairs
- Heating System Leaks – Radiator and pipework leak repairs
Heating Emergency Services
Our emergency heating services ensure your home stays warm when you need it most:
- Boiler Breakdowns – Gas, oil, and LPG boiler emergency repairs
- No Heating or Hot Water – Complete system diagnostics and repair
- Gas Leaks – Immediate safety response and expert repair
- Radiator Problems – Cold radiators, leaks, and valve issues
- Thermostat Faults – Temperature control system repairs
- Pump Failures – Circulation pump replacement and repair
- Boiler Lockouts – Professional reset and fault diagnosis
Emergency Situations We Prioritise
We understand that some heating and plumbing emergencies are more urgent than others. We prioritise callouts for:
- Gas leaks or suspected gas leaks
- Burst pipes causing flooding or water damage
- Complete loss of heating in cold weather
- Major water leaks affecting multiple properties
- No hot water in properties with vulnerable occupants
- Boiler lockouts that won't reset
- Blocked drains causing sewage backup
What to Expect
When you call our emergency line, here's what happens:
- Immediate Response – Your call is answered by our team, not an answering service
- Quick Assessment – We'll ask key questions to understand your heating or plumbing emergency
- Engineer Dispatch – A qualified engineer is sent to your property immediately
- Speedy Response – We aim to reach you within 2 hours
- Professional Diagnosis – Full system assessment to identify the problem
- Transparent Pricing – Clear explanation of costs before work begins
- Quality Repair – Professional repair using quality parts and materials
Perfect for Holiday Lets
As a local Cornish business, we understand the unique needs of holiday let operators. Heating and plumbing emergencies can't wait when you have guests arriving. Our rapid response service ensures your property is ready when your visitors check in.
We pride ourselves on excellent communication, keeping you informed throughout the repair process. No middle-man fees mean more competitive pricing for emergency work.
Why We're Different
Local Cornish Business
We're based in Cornwall and understand local properties and common issues. There are no extra fees for dealing with middle men – you're working directly with us.
Quality Materials Only
We only fit copper pipes, never plastic. It's more expensive initially, but it's better for your water quality and system longevity.
Proven Track Record
With over 200 positive reviews on MyBuilder and 25+ years of experience, we've built our reputation on reliable, professional emergency services.
Always Available
We're genuinely the only heating and plumbing company in Cornwall offering true 24/7 emergency cover. When others switch to answerphone, we're still here.
Get Emergency Help Now
Don't let a heating or plumbing emergency disrupt your life. Our experienced, Gas Safe registered engineers are standing by 24/7 to help with any heating system breakdown or plumbing crisis.
Call us now for immediate assistance.
5 Star Heating & Renewable Energy Limited – your first choice for emergency heating and plumbing services in Cornwall.