24/7 Emergency Heating & Plumbing

When your heating fails — especially out of hours — you need more than availability. You need an engineer with the expertise to diagnose and resolve complex faults quickly. At 5 Star Heating & Renewable Energy Limited, we are Cornwall's specialist emergency heating engineers, providing a genuine 24/7, 365-day response that others advertise but don't actually deliver.

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Why Choose Our Emergency Service?

Genuine 24/7 Availability

We're available every hour of every day, 365 days a year. When we say 24/7, we mean it – no answering machines, no waiting until Monday morning.

Rapid Response Time

We aim to be with you within the hour. When your heating fails, every minute counts — particularly in cold weather or when a holiday let property has guests arriving.

No Booking Fees

Unlike many competitors, we don't charge booking fees for emergency callouts. You only pay for the work that's actually carried out.

Fully Qualified Engineers

All our engineers are Gas Safe registered and OFTEC qualified. Our experience includes time served directly with British Gas and boiler manufacturer Vaillant — giving us the diagnostic expertise to resolve complex faults that others may miss.

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Heating Emergency Services

With over 25 years of experience across gas, oil, LPG, and renewable heating systems, we diagnose and repair the full range of heating faults — including complex issues that require more than a standard reset.

1. Boiler Breakdowns – Gas, oil, and LPG boiler emergency repairs
2. No Heating or Hot Water – Complete system diagnostics and repair
3. Gas Leaks – Immediate safety response and expert repair
4. Radiator Problems – Cold radiators, leaks, and valve issues
5. Thermostat Faults – Temperature control system repairs
6. Pump Failures – Circulation pump replacement and repair
7. Boiler Lockouts – Professional reset and fault diagnosis

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Emergency Situations We Prioritise

We understand that some heating and plumbing emergencies are more urgent than others. We prioritise callouts for:

• Gas leaks or suspected gas leaks
• Burst pipes causing flooding or water damage
• Complete loss of heating in cold weather
• Major water leaks affecting multiple properties
• No hot water in properties with vulnerable occupants
• Boiler lockouts that won't reset
• Blocked drains causing sewage backup

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What to Expect

When you call our emergency line, here's what happens:

1. Immediate Response – Your call is answered by our team, not an answering service
2. Quick Assessment – We'll ask key questions to understand your heating or plumbing emergency
3. Engineer Dispatch – A qualified engineer is sent to your property immediately
4. Speedy Response – We aim to be with you within the hour
5. Professional Diagnosis – Full system assessment to identify the problem
6. Transparent Pricing – Clear explanation of costs before work begins
7. Quality Repair – Professional repair using quality parts and materials

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Perfect for Holiday Lets

As a local Cornish business, we understand the unique needs of holiday let operators. Heating and plumbing emergencies can't wait when you have guests arriving. Our rapid response service ensures your property is ready when your visitors check in.

We pride ourselves on clear, proactive communication — keeping you informed throughout the repair process. As a direct local business with no middlemen, you speak to us directly from the first call to job completion.

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Why We're Different

Local Cornish Business

We're based in Cornwall and understand local properties and common issues. There are no middlemen, no call centres, and no third-party contractors between you and your engineer. You deal directly with 5 Star Heating & Renewable Energy Limited from start to finish

Quality Materials Only

We only fit copper pipes, never plastic. It's more expensive initially, but it's better for your water quality and system longevity.

Proven Track Record

With over 200 positive reviews on MyBuilder and 25+ years of experience, we've built our reputation on reliable, professional emergency services.

Always Available

We're genuinely the only heating and plumbing company in Cornwall offering true 24/7 emergency cover. When others switch to answerphone, we're still here.

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Get Emergency Help Now

When your heating fails and it cannot wait, 5 Star Heating & Renewable Energy Limited is the number to call. Our specialist engineers are available around the clock, every day of the year — with transparent pricing, no booking fee, and no middlemen. Call us now for immediate assistance.

Call us now for immediate assistance.

5 Star Heating & Renewable Energy Limited – your first choice for emergency heating and plumbing services in Cornwall.