Cornwall's holiday let market runs on reputation. A guest arriving to a cold property with no hot water can undo years of five-star reviews in a single night. When your heating fails, you need an engineer who understands that — not an answerphone message and a callback in three days.
At 5 Star Heating & Renewable Energy Limited, we work regularly with holiday let owners and property managers across Cornwall. We understand the pressures you face, and we've built our service around them.
A Genuine 24/7 Emergency Response
We are the only plumbing and heating company in Cornwall offering a true 24/7, 365-day emergency service. Others advertise this — but when guests are checking in tomorrow morning and your boiler has failed tonight, the difference between a company that genuinely responds and one that doesn't is everything.
When you call us out of hours, an engineer attends. Not tomorrow. Not when it's convenient. We aim to be with you within the hour.
No Booking Fee. No Middlemen.
We operate as a local Cornish business with no call centres or third parties between you and your engineer. When you call 5 Star Heating & Renewable Energy Limited, you speak directly to us. That means faster decisions, clearer communication, and no inflated costs from intermediaries.
There is no booking fee to get an engineer out to your property. You only pay once we attend.
Experience With Complex Heating Systems
Holiday lets — particularly larger rural properties and luxury homes — often run more complex heating systems than a standard residential property. Multi-zone heating, large boiler installations, oil systems, air source heat pumps, and underfloor heating all require a level of expertise that goes beyond a standard call-out.
With over 25 years of experience, including time spent directly with British Gas and boiler manufacturer Vaillant as service and breakdown engineers, our team is equipped to diagnose and repair complex faults quickly and correctly the first time.
What We Cover for Holiday Let Owners
We handle all aspects of heating and plumbing for holiday let properties across Cornwall, including:
- Emergency boiler breakdowns — gas, oil, and LPG
- Air source heat pump faults and servicing
- Full heating system servicing and maintenance
- Boiler replacements and new installations
- Underfloor heating systems
- Heating system upgrades and efficiency improvements
- Annual boiler servicing to keep your property compliant and guest-ready
Boiler Service Plans for Holiday Let Owners
Keeping your heating system regularly serviced is one of the most effective ways to prevent emergency breakdowns — especially during peak season when the cost of downtime is at its highest.
Our boiler service plans are designed to give property owners peace of mind throughout the year, with annual servicing, system water testing, carbon monoxide checks, and priority call-out response built in as standard depending on the plan you choose.
Trusted Across Cornwall
With over 200 verified reviews on MyBuilder, 5 Star Heating & Renewable Energy Limited has built a reputation for reliability, honest communication, and getting the job done — qualities that matter enormously when you're managing a property remotely or under pressure during a busy letting season.
We are Gas Safe registered and OFTEC accredited, fully insured, and hold Safe Contractor and Trustmark accreditations.
Get in Touch
If you manage a holiday let in Cornwall and want a reliable heating engineer you can call any time of day or night, we'd be glad to hear from you.

