At 5 Star Heating & Renewable Energy Limited, we're Cornwall's renewable energy specialists, providing professional air source heat pump installation and servicing. With over 25 years of heating experience, we help homeowners across Cornwall transition to efficient, sustainable heating solutions.
What Are Air Source Heat Pumps?
Air source heat pumps (ASHPs) are innovative renewable heating systems that extract heat from the outside air and transfer it into your home for heating and hot water. Even when outdoor temperatures are as low as -15°C, modern heat pumps can still extract useful heat energy.
These systems work like a refrigerator in reverse – using a refrigeration cycle to absorb heat from the outside air and concentrate it for use inside your home. They're one of the most efficient renewable heating technologies available today.
Our Air Source Heat Pump Services
New Heat Pump Installation
Complete design and installation of air source heat pump systems, from initial survey through to commissioning and handover of your new renewable heating system.
Heat Pump Servicing
Regular maintenance to keep your air source heat pump running at peak efficiency, extending system life and maintaining warranty compliance.
System Upgrades
Upgrading existing heating systems to work optimally with air source heat pumps, including radiator upgrades and controls modernisation.
Heat Pump Repairs
Expert diagnosis and repair of air source heat pump faults, with genuine parts and manufacturer-approved techniques.
Benefits of Air Source Heat Pumps
Exceptional Efficiency
Modern air source heat pumps achieve efficiencies of 300-400%, meaning for every unit of electricity used, they produce 3-4 units of heat energy.
Renewable Energy
Heat pumps use renewable energy from the air, significantly reducing your carbon footprint compared to fossil fuel heating systems.
Lower Running Costs
Despite higher electricity prices, the exceptional efficiency often results in lower annual heating costs compared to oil, LPG, or electric heating.
Government Support
The Boiler Upgrade Scheme provides grants of up to £7,500 towards air source heat pump installation, making the transition more affordable.
Heating and Cooling
Many air source heat pumps can provide both heating in winter and cooling in summer, offering year-round comfort control.
Low Maintenance
With fewer moving parts than traditional boilers, heat pumps require less maintenance and have longer service intervals.
Types of Air Source Heat Pumps
Air-to-Water Heat Pumps
The most common type for UK homes, these systems heat water that circulates through your existing radiator system or underfloor heating.
Air-to-Air Heat Pumps
These systems provide warm air directly into rooms and are ideal for single-room heating or as supplementary heating in larger properties.
Hybrid Heat Pump Systems
Combining heat pumps with existing boilers, hybrid systems use the most efficient fuel source depending on outdoor temperature and energy prices.
High Temperature Heat Pumps
Advanced units capable of producing higher water temperatures, suitable for existing radiator systems without requiring radiator upgrades.
Heat Pump Brands We Install
We work with leading heat pump manufacturers to ensure reliable, efficient systems:
- Vaillant – Premium German heat pumps with excellent cold weather performance
- Samsung – Advanced inverter technology with quiet operation
- Mitsubishi – Proven reliability with comprehensive warranty support
- Daikin – Market-leading efficiency ratings and smart controls
- LG – Innovative design with excellent seasonal performance
Our Installation Process
Free Home Energy Assessment
We'll assess your property's heating requirements, insulation levels, and existing system to determine heat pump suitability and sizing.
System Design
Detailed design including heat pump selection, positioning, radiator assessment, and integration with existing plumbing and electrical systems.
Planning and Permissions
We handle any required planning permissions and ensure compliance with permitted development rights for heat pump installation.
Professional Installation
Complete installation by experienced engineers, including outdoor unit positioning, internal connections, and system commissioning.
Performance Optimisation
We optimise your heat pump settings and heating controls to achieve maximum efficiency and comfort for your specific property.
Handover and Training
Comprehensive handover including operation training, warranty registration, and ongoing support information.
Is Your Home Suitable?
Air source heat pumps work best in:
Well-Insulated Properties
Good insulation reduces heating demand, allowing heat pumps to operate more efficiently and cost-effectively.
Properties with Space for Outdoor Unit
The outdoor unit needs adequate space with good airflow and reasonable noise consideration for neighbours.
Existing Wet Heating Systems
Properties with radiators or underfloor heating are ideal, though electric heating can often be converted.
Properties Off Mains Gas
Heat pumps are particularly cost-effective replacements for oil, LPG, or electric heating systems.
Government Grants Available
Boiler Upgrade Scheme
Grants of up to £7,500 are available for air source heat pump installation, significantly reducing upfront costs.
Energy Company Obligation (ECO4)
Additional support may be available for eligible households through the ECO4 scheme.
Local Authority Grants
Some Cornwall councils offer additional renewable energy grants – we can help you identify available support.
Heat Pump Servicing
Annual servicing ensures optimal performance and maintains warranty validity:
- Refrigerant pressure and leak testing
- Electrical connection inspection and testing
- Heat exchanger cleaning and inspection
- Controls calibration and testing
- Performance efficiency assessment
- Filter cleaning and replacement
- Defrost cycle testing
- System pressure checks
- Safety device testing
Common Heat Pump Issues We Resolve
Poor Heating Performance
Often caused by incorrect sizing, poor installation, or system imbalances. We diagnose and optimise system performance.
High Electricity Bills
Usually indicates inefficient operation or incorrect settings. Our expertise can significantly improve system efficiency.
Frequent Defrost Cycles
Normal in cold weather, but excessive defrosting may indicate airflow problems or refrigerant issues we can resolve.
Noise Problems
We can resolve noise issues through repositioning, vibration dampening, or component replacement where necessary.
System Not Starting
Electrical faults or control problems that our experienced engineers can quickly diagnose and repair.
Why Choose 5 Star Heating & Renewable Energy Limited?
Renewable Energy Specialists
We're Cornwall's renewable energy experts with extensive knowledge of heat pump technology and government schemes.
25+ Years Heating Experience
Our extensive background in traditional heating systems helps us seamlessly integrate heat pumps with existing home heating infrastructure.
Quality Installation Standards
We only use copper pipes and quality components, ensuring your heat pump system provides years of reliable service.
Local Cornwall Business
Direct service with no middle-man fees, ensuring competitive pricing and excellent ongoing support throughout Cornwall.
Comprehensive Support
From grant applications through to ongoing maintenance, we provide complete support for your renewable heating journey.
MCS Certified Installation
Our installations meet Microgeneration Certification Scheme standards, ensuring grant eligibility and quality assurance.
Integration with Existing Systems
Radiator System Compatibility
We assess your existing radiators and advise on any upgrades needed to work efficiently with lower temperature heat pump systems.
Hot Water Solutions
Integration with existing hot water cylinders or installation of new unvented cylinders optimised for heat pump operation.
Smart Controls
Installation of advanced heating controls that learn your usage patterns and optimise heat pump efficiency automatically.
Backup Heating
Where required, we can maintain existing boilers as backup systems for the coldest weather periods.
Environmental Benefits
Carbon Reduction
Air source heat pumps can reduce your home's carbon emissions by up to 50% compared to gas boilers, and even more compared to oil or LPG.
Future-Proof Technology
As the electricity grid becomes greener, your heat pump becomes even more environmentally friendly automatically.
Renewable Energy Target
Heat pumps help the UK achieve its renewable energy targets and net-zero carbon commitments.
Service Plans for Heat Pumps
Protect your investment with our heat pump service plans:
- Basic Plan – Annual service, system checks, and breakdown labour discounts
- Advanced Plan – Priority callouts, parts discounts, and extended coverage
- Priority Plan – 24-hour priority response and comprehensive system protection
Get Your Free Heat Pump Assessment
Ready to explore renewable heating for your Cornwall home? Our renewable energy specialists provide free, no-obligation heat pump assessments including grant eligibility checks.
We'll evaluate your property, explain your options, and provide detailed quotations showing potential savings and available government support.
Contact us today to discover if an air source heat pump is right for your home and start your journey to renewable heating.
5 Star Heating & Renewable Energy Limited – Cornwall's renewable energy specialists helping you transition to sustainable heating.