Reviews

Terry was brilliant, he attended to service our 15 year old gas boiler and found major faults . He advised it was really not worth repairing and was able to supply and fit a new one within 48 hours. Both Terry and his apprentice were extremely polite and professional, and took great care not to leave any mess behind. We look forward to a great working relationship with 5 Star Heating for all our future plumbing and heating requirements.

An excellent expert plumber that saw the problem with my boiler and fixed immediately. I would recommend him as he was polite, carried out the work efficiently without having to go for any spares (carried them in his van) and did charge the earth, just £67 call out fee, the cost of new parts and also carried out a well overdue service. Thank you very much for coming out so quickly.

Everyone from Jessica at reception to Ashley engineer were friendly, polite, very helpful and professional. Job was completed same day, no fuss. Would recommend and definately use them again.

The plumber was unable to solve the problem but did confirm it was not caused by a leaking pipe above ground. He recommended a firm to look at the drains and they were able to sort it. The plumber came quickly and was very helpful. Couldnt ask for more in the circumstances.

Terry was available and willing to help at this time, so near to Christmas, where many other tradesmen choose not too. He was and still is completely booked up but I did not feel that my job was rushed or too much for him. He is a professional and conscientious person and was keen to get my boiler up and functioning asap. Even though I didn't know Terry and I had no recommendations from friends or family, once meeting him, I felt confident that I would be getting a truthful diagnoses and realistic cost. I am really so happy I made contact with Terry and I have made the decision to use him for future servicing and other jobs that may come up.

5 Star heating installed a complete oil central heating system for us including oil tank, a base, new wall, boiler ,15 radiators and associated plumbing.All tradesmen involved were skilled very professional and courteous. The main plumbing was undertaken by Dean and his assistant Aaron who were quiet ,polite and have completed a superb first class job for us.Nothing was too much trouble for them and Terry, we couldn't have asked for more.We would highly recommend Terry and his team for such exceptional service!

Great service, highly recommend. Great communication from start to finish. Thank you

Terry is friendly and professional, with excellent customer service and communication skills. He kept us updated throughout the process, which took all of two days from posting the job to completion of the work! He explained everything he was going to do and discussed the various options with me, so I felt in control of what was going on. I now have a much better understanding of gas flues! On the basis of our experience, we have asked him to quote us for some further work. And the dog loves him, so he can't be bad.

Very happy with all the work carried out, and the information given to me, on completion cleared all the parts and rubbish from my old boiler, yes would recommend Terry to anyone.