Reviews

I had a service contract with British Gas. When the boiler broke down we called them out to repair it. Part needed was obsolete and condemned the boiler. New boiler needed but couldn't send gas engineer out for 3 weeks to do the survey. So no heating or hot water in February for 3 weeks. Terry came out immediately, job completed in a couple of days. Had a couple of problems to overcome, which he did, Including a gas leek we didnt know we had!! Highly recommend him. As I write this, we would still be waiting for the survey to be done if we waited for British Gas.

good job . fair price

Excellent. Terry is friendly. I have not done servicing my boiler for many years after fitting the new one. When he and his team came for servicing , they noticed the gas leakage. They ran out the time for finding gas leakage. I knew they were busy with their full schedules but he came and sort it out on Sunday. Our home is warm again. He already mentioned me how to check water pressure and radiator. I will hire again in the next year.

We hired the services of Terry to come out and service our oil boilerThings didn’t quite go to plan and although due to unexpected issues on another job Terry had to cancel our original appointment he went above and beyond to ensure work as completed the following day.A knowledgable professional with a courteous and gracious mannerWould recommend this outfit to anyone

After trying several boiler engineers with no response I tried My Builder who put me in contact with Terry from 5 Star Heating. Terry arrived on time and quickly set to work. As I suspected my 13 year old boiler was terminal. Terry discussed some options then left us to decide on what we wanted to do. We rang back with a budget and Terry worked with us to supply and fit a top quality boiler a couple of days later. The whole job was completed smoothly and with no mess or complications. Thank you Terry for all your help and would definitely use you again.

Terry was a fantastic Plumber, very informative and professional at all times. I will be using him in the future no doubt.

Excellent service, can't do enough to help. Would highly recommend.

Great, got in contact very quickly, got a plumber in for next morning. Quickly found and repaired the issue. Friendly service, good communication, very happy all round. Would definitely hire again in future.

Excellent communicationWould highly recommend